Ada Terms of Service

Effective Date: January 1, 2026
Version: 1.0.0

Welcome to Ada! These Terms of Service ("Terms") govern your use of the Ada learning platform operated by Thrackle, Inc. ("Thrackle", "we", "our", or "us").

By creating an account or using Ada, you agree to these Terms. If you are using Ada on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

1.1 Description

Ada is a learning platform that allows users to:

• Take courses created by their organization or the community
• Create learning content and courses
• Track learning progress and achievements
• Participate in community learning experiences

1.2 Eligibility

You must be at least 13 years old to use Ada. If you are under 18, you must have permission from a parent or guardian.

1.3 Account Registration

You are responsible for:

• Providing accurate account information
• Maintaining the security of your password
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access

2. Acceptable Use

2.1 You Agree To

• Use Ada only for lawful purposes
• Respect the intellectual property rights of others
• Provide accurate information in your profile and content
• Treat other users with respect

2.2 You Agree Not To

• Upload content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Impersonate any person or entity
• Upload content that infringes any patent, trademark, trade secret, copyright, or other rights
• Upload any viruses, malware, or other harmful code
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Use the Service to send spam or unsolicited communications
• Scrape, crawl, or use automated means to access the Service without permission

3. Prohibited Content and Conduct

You agree not to create, upload, share, or distribute content that:

Harmful Content

• Promotes violence, self-harm, suicide, or dangerous activities
• Contains instructions for creating weapons or dangerous items
• Encourages or glorifies eating disorders

Hateful Content

• Promotes discrimination or hatred based on race, ethnicity, religion, gender, sexual orientation, disability, nationality, or other protected characteristics
• Contains slurs, stereotypes, or dehumanizing content about protected groups

Sexual Content

• Contains explicit sexual material, nudity, or pornography
• Sexualizes minors in any way
• Promotes sexual services or trafficking

Harassment and Bullying

• Targets individuals with abuse, threats, or intimidation
• Reveals private information about others without consent (doxxing)
• Encourages others to harass individuals

Illegal Content

• Promotes or facilitates illegal activities
• Contains or distributes copyrighted material without permission
• Violates export control or sanctions laws

Misinformation

• Contains intentionally false or misleading health/medical claims
• Spreads demonstrably false information about elections or civic processes
• Promotes conspiracy theories that could cause real-world harm

Spam and Fraud

• Is primarily promotional or advertising
• Attempts to deceive users for financial gain
• Contains malware or phishing attempts

Platform Abuse

• Attempts to manipulate ratings, reviews, or discovery
• Creates multiple accounts to evade enforcement
• Circumvents content moderation

Enforcement: Ada reserves the right to remove content and suspend or terminate accounts that violate these policies, with or without notice.

4. Content

4.1 Your Content

You retain ownership of content you create on Ada ("Your Content"). By uploading content, you grant Thrackle a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content for the purpose of operating and improving the Service.

4.2 Community Content

Content you create may be shared within your community (organization). Your community administrators may have access to Your Content and may be able to modify or delete it.

4.3 Content Moderation

We reserve the right to remove content that violates these Terms. We provide tools to report objectionable content (see Section 6.1).

4.4 No Guaranteed Storage

While we take reasonable steps to protect content, we do not guarantee that content will always be available. You are responsible for maintaining your own backups.

5. Intellectual Property

5.1 Our Property

Ada, including its design, features, and content provided by Thrackle, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

5.2 Feedback

If you provide feedback or suggestions about Ada, you grant us the right to use that feedback without restriction or compensation.

6. Safety and Reporting

6.1 Reporting Objectionable Content

If you encounter content that violates these Terms or is otherwise objectionable, you can report it by:

• Tapping the "Report" button on any course or content item
• Emailing support@learnwithada.com
• Using the in-app Help & Support feature

We will review reports promptly and take appropriate action.

6.2 Blocking Users

You may block other users through the app's settings. Blocked users will not be able to see your public content or interact with you.

6.3 Contact Information

For concerns about content or user safety, contact:

• Email: support@learnwithada.com
• Response Time: We aim to respond to all reports within 24 hours

7. Subscriptions and Payments

7.1 Enterprise Accounts

Ada is primarily offered through organizational/enterprise subscriptions. Billing is handled between Thrackle and your organization.

7.2 No In-App Purchases

Ada does not currently offer individual subscriptions or in-app purchases through the App Store or Play Store.

8. Termination

8.1 By You

You may delete your account at any time through Settings > Account > Delete Account.

8.2 By Us

We may suspend or terminate your account if you violate these Terms, or for any other reason with notice.

8.3 Effect of Termination

Upon termination:

• Your access to Ada will end
• Your personal data will be deleted per our Privacy Policy
• Content you created may remain if used by your community

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

LEARNING OUTCOMES DEPEND ON INDIVIDUAL EFFORT. WE DO NOT GUARANTEE ANY SPECIFIC LEARNING RESULTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THRACKLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU OR YOUR ORGANIZATION TO THRACKLE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Thrackle from any claims, damages, or expenses arising from your violation of these Terms or your use of the Service.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

12.2 Arbitration

Any disputes arising from these Terms or the Service will be resolved through binding arbitration in Denver, Colorado, except that either party may seek injunctive relief in court.

12.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.

13. General Provisions

13.1 Changes to Terms

We may update these Terms. We will notify you of material changes through the app or via email. Continued use after changes constitutes acceptance.

13.2 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Thrackle regarding the Service.

13.3 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

13.4 No Waiver

Failure to enforce any provision is not a waiver of that provision.

13.5 Assignment

You may not assign these Terms. We may assign our rights and obligations.

14. Contact

Questions about these Terms? Contact us:

• Email: legal@learnwithada.com
• Mail: Thrackle, Inc., 1234 Learning Lane, Denver, CO 80202

Last Updated: January 4, 2026